About
Project Overview
01
Scenario
Last month, as winter approached, I made a large purchase of woolen clothing. Few were too expensive for my budget, but as time went on, I pulled a few from the closet and wore them as needed. However, they are unlikely to catch any dirt at all. I, too, do not have a washing machine.
02
Experience
When it came to cleaning those garments, each one required a unique approach based on the fabric used. I couldn't decide whether to squander my time by washing several articles of clothing at different times so that they didn't interfere with one another. Or I could look for a nearby Dhobi or dry cleaner without knowing who to trust and who to avoid.
03
Problem Statement
"Difficult to find a reliable laundry place in a regular busy day."
create an intuitive and efficient user interface for an online laundry service app that allows customers to easily schedule pick-up and delivery of their laundry, track the status of their orders, and make payments.
Project Brief
Streamlining the ordering & tracking process
ROLE :
UI/UX Designer for an Online Laundry Service App
DURATION :
1.5 months (From 03rd Nov - 18th Dec)
SKILLS :
Strong understanding of user-centered design, Proficiency in design software, Communication and collaboration skills
Design Thinking
01
Empathise
Conducted user research to understand the needs & the pain points of the target audience for the online laundry service app. This included surveys, interviews, & competitor analysis.
02
Define
Used the insights gained from the research to define the problem and create a clear design brief that outlines the goals and objectives of the app.
03
Ideate
Generated a wide range of ideas and concepts for the app interface and features. This included sketches, wireframes, and mockups.
04
Prototype
Created a working prototype of the app that can be tested with users. This included a clickable prototype, a low-fidelity wireframe, or a high-fidelity mockup.
05
Test
Conducted user testing on the prototype to gather feedback and identify areas of improvement. This included usability testing, A/B testing, and user interviews.
Wireframing
Low-fidelity Wireframes
01
Rough sketches that provide a basic layout of the app's interface and features. They are typically created early in the design process and are used to quickly test and iterate on different concepts and ideas.
Mid-fidelity Wireframes
02
More detailed than low-fidelity wireframes, but not as polished as high-fidelity wireframes. They are created to more fully explore the layout & functionality of the app, & are typically used to test interactions and navigation.
Highly detailed and polished, and are intended to closely resemble the final product. They are typically created later in the design process and are used to test the layout, functionality, and visual design of the app.
03
High-fidelity Wireframes
Byproduct
04
The wireframing process for the online laundry service app had been be a visual representation of the app's interface and features.
THE
NUMBERS
SAMPLE SIZE
30
This sample size is considered small and was used in a pilot study plus when there are limitations such as time or budget.
CARING RATE
70%
Out of the sample size when asked they rated themselves at a average of 65% for taking care of their clothes.
AVERAGE LIFE
>04
The mass committed that the average lifespan of their clothes lies somewhere between 2 to 4 years.
PROBLEMS
07
On questioning the common problems faces of the people, they listed out 7 common problems they need solutions for.
SERVICE AWARESS
02
Only two out of the total people interviewed knew about the existence of such service whereas no one among them ever tried.
PREFERENCE
65%
Choice of what would be preferred between per kg method or an individual selection of clothes? Individual selection made a weight.
Designfolio 23
© 2023 by Kumar Rishi. All Rights Reserved.
We use only the best equipment and cleaning solutions to ensure that your clothes are cleaned thoroughly and gently. Our app saves you time and effort, offers competitive pricing, and is eco-friendly. Download our app today and experience the convenience of having your laundry taken care of for you.
Say Goodbye to Laundry Woes with our Laundry App
Convenient
No more rushing to the Laundromat or spending hours doing laundry at home.
Affordable
Our app offers competitive pricing and reliable service, so you can trust us to take care of your laundry needs.
Eco-friendly
Eco-friendly cleaning solutions to ensure that your clothes are cleaned thoroughly and safely.